Gurukrupa Astter, Pune [email protected]
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Our Terms & Policies

Terms of Use

Welcome to the RootPromptNext website (the "Website"). By accessing and using this Website, you agree to comply with and be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, please refrain from using the Website.

1. Website Use

Purpose: The Website provides information about RootPromptNext's services, training programs, and IT solutions.

Eligibility: You must be at least 18 years old or have parental/guardian consent to use this Website.

Accuracy of Information: While we strive for accuracy, we do not guarantee that the Website’s content is complete, error-free, or up-to-date.

2. Intellectual Property

Ownership: All content, including logos, graphics, text, and design elements, is the intellectual property of RootPromptNext. Unauthorized use, reproduction, or distribution is prohibited.

Trademarks: The "RootPromptNext" name and logo are trademarks of RootPromptNext. Their use requires prior written consent.

3. User Conduct

Prohibited Actions:

  • Using the Website for fraudulent purposes.
  • Uploading malicious software, viruses, or harmful code.
  • Disrupting the Website’s functionality or other users' experiences.

Accountability: Users must ensure their activities comply with applicable laws and regulations.

4. Privacy

Data Collection: By using this Website, you agree to our collection and use of personal data as outlined in our Privacy Policy.

Security: While we implement reasonable measures to protect your data, we cannot guarantee the security of transmitted information.

5. Limitation of Liability

RootPromptNext is not liable for:

  • Direct, indirect, or incidental damages resulting from Website use.
  • Service interruptions, errors, or inaccuracies on the Website.
  • Content on third-party websites linked through the Website.

No Warranty: The Website is provided "as is" without any warranty of any kind.

6. External Links

Third-Party Websites: Links to external sites are provided for convenience. RootPromptNext is not responsible for their content, policies, or practices.

7. Modification of Terms

RootPromptNext reserves the right to update these Terms at any time. Changes will take effect immediately upon posting. Continued use of the Website constitutes acceptance of the updated Terms.

8. Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in India.

9. Contact Information

For questions or concerns, contact us at:

Effective Date: December 7, 2024

Next Renewal Date: December 7, 2025

Privacy Policy

Your privacy is important to us at RootPromptNext. This Privacy Policy outlines how we collect, use, and protect your information when you use our Website ("Website"). By accessing and using the Website, you agree to the practices described in this policy.

1. Information We Collect

Personal Information: When you register, contact us, or use our services, we may collect personal information, including your name, email address, phone number, and billing details.

Non-Personal Information: We may collect non-personal data such as browser type, IP address, and pages accessed on our Website for analytical purposes.

2. How We Use Your Information
  • To provide and improve our services.
  • To process payments and complete transactions.
  • To communicate with you regarding updates, promotions, or support.
  • To analyze Website usage and enhance user experience.
3. Sharing of Information

Third-Party Services: We may share your information with trusted third-party services for payment processing, analytics, and other operational purposes.

Legal Compliance: We may disclose information if required by law or to protect our legal rights.

No Sale of Data: We do not sell or rent your personal information to third parties.

4. Cookies and Tracking

Cookies: Our Website uses cookies to enhance user experience and analyze Website traffic. You can adjust your browser settings to disable cookies, but some features of the Website may not function properly.

Third-Party Tracking: We may use third-party services like Google Analytics to monitor Website performance and user behavior.

5. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. However, no online platform can guarantee 100% security.

6. Your Rights
  • Access: You can request access to your personal data.
  • Correction: You may request corrections to inaccurate or incomplete data.
  • Deletion: You can request the deletion of your personal data, subject to legal and operational constraints.
  • Opt-Out: You may opt out of receiving promotional communications at any time.
7. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We recommend reviewing their privacy policies before providing any information.

8. Updates to Privacy Policy

RootPromptNext reserves the right to update this Privacy Policy at any time. Changes will be posted on this page, and the updated policy will take effect immediately upon posting.

9. Contact Information

If you have any questions or concerns about our Privacy Policy, please contact us at:

Effective Date: December 7, 2024

Next Renewal Date: December 7, 2025

Refund Policy

At RootPromptNext, we are committed to delivering high-quality services and solutions. To ensure transparency and customer satisfaction, we have outlined our refund policy as follows:

1. Free Demos and Trials

We offer free demos and trials for most of our solutions. This allows clients to evaluate our services before making a commitment. Hence, refunds are not applicable once a purchase or registration is completed.

2. No Refunds on Training Programs

We do not provide refunds for training programs, as free demo sessions are available to help students and professionals evaluate the course beforehand.

3. Flexibility in Training Programs

If a student or professional cannot attend their scheduled batch, they may join the next available batch or access session recordings to ensure continuity in learning.

4. IT Services and Custom Solutions

For IT services and custom solutions, refunds are not available once the service has commenced or been delivered. We encourage clients to utilize trial periods and demos before finalizing agreements.

5. Payments via Third-Party Gateways

All payments are processed through secure third-party payment gateways. Any delays, errors, or disputes related to payment transactions may need to be addressed with the gateway provider. We are not responsible for gateway-specific processing fees or delays.

6. Duplicate Payments

In the event of duplicate payments, clients may request a refund. Proof of duplicate transactions will be required for processing.

7. Exceptional Circumstances

Refunds may be considered in exceptional cases, such as:

  • Technical issues on our end preventing service delivery.
  • Billing errors or overcharges.

8. Non-Transferable Services

Refunds will not be provided for services or training registrations that have already been accessed, transferred, or partially utilized.

9. Digital Products and Recorded Content

All sales of digital products, including course recordings and downloadable content, are final and non-refundable.

10. Refund Requests

Refund requests must be submitted via email to our support team within 7 days of payment. Requests submitted after this period will not be entertained.

11. Contact Us

If you have any concerns regarding our refund policy, please contact us for assistance:

Effective Date: December 7, 2024

Next Renewal Date: December 7, 2025